Your satisfaction is extremely important to us and we pride ourselves on providing you with an exceptional experience. We do not offer refunds on services rendered, should you have questions or concerns about the service you have received, please notify us within 48 hours. Should you desire an adjustment or change to your hair, we will make every effort to address your concerns to your satisfaction, and recommend the best form of action moving forward. In such circumstances, a return visit to the salon for a visual assessment within 7 days is required. We will always attempt to place you with your original service provider as they're familiar your hair history and any processes / techniques already applied to your hair. Corrective services or adjustment will be at the discretion of Stylists/ Management.  If these conditions are not met or the hair has been altered post-service all options are forfeited.
Merch
